isbn9780073290942

Reader' Reviews

Operations Management / / 2010-06-01
The book came quickly and was in very good shape. I was pleased with the purchase. The transaction was a very pleasant experience.

OM / / 2010-03-09
OM with the insreted DVD provides you with real life examples throughout the book. It is filled with numerous amounts of practice exercises to help your complete understanding of each given topic being discussed. Great Book.-

Textbook / / 2010-03-05
Lacks explanation for statistical examples, excel tutorials are lacking detail. The included CD is very low quality and the included worksheets are security protected preventing thorough understanding of the process and material.

Misleading horrible seller / / 2010-02-25
I had to go to amazon to get my refund on a book that was 3 editions older then the seller purposed. It also took 3 weeks to recieve. Beware! Do not by from this seller!!!!

Operations Management / / 2010-02-05
I haven't finished it yet. But, for the most part it contains all the information I need and is relatively easy to read. However, I have run into at least one duplicated paragraph so far and I've only read to chapter three.